Help
How can we help?
Ordering
How do I mail a document I already have?
Upload a PDF, Word file or photo, add the address, choose how it's mailed and pay. We print it and mail it, postage included. You'll see your total before you pay, and you can check out as a guest.
Should I choose a Print, Certified Mail or flat & tracked?
Choose a Print for everyday mail. Choose Certified Mail when you may need proof it was mailed and delivered. Choose flat & tracked when it shouldn't be folded or you want a free tracking number, up to 30 pages for $15.
Can I mail a signed contract or a completed form?
Yes. Sign it and fill it in first, then upload the finished file. We print every page as it is and mail it to the address you enter. If you may need proof later, send it Certified Mail.
Can I mail papers to a court, the IRS or a landlord?
You can mail to any U.S. address you enter, and Certified Mail gives you a USPS record of mailing and delivery. We print and mail what you upload. We don't file or serve papers or give legal or tax advice, so check what the recipient requires.
Can you sign or fill in a form for me?
No. We never write on your pages, add a signature, fill in forms, file or serve papers, or give legal or tax advice. Sign and complete everything first, then send us the finished file.
What is a Print?
A Print is the $3 option: up to 5 pages, folded into a standard envelope and mailed USPS First-Class, with an email the day it's mailed and no tracking. Choose Certified Mail when you want tracking, or flat & tracked to keep it unfolded.
Can I take a photo of a page and mail it?
Yes. Take a photo or upload a JPG or PNG. A photo prints on one sheet of US Letter paper, 8.5 x 11 inches.
Can the post office print my document?
We can. Upload your file, choose how it's mailed, and we print it, add postage and mail it, with no trip to the post office.
Prices
How much does it cost?
A Print is $3. It covers up to 5 pages, folded in a standard envelope and mailed USPS First-Class, with an email the day it's mailed and no tracking. Certified Mail is $11, or $14 with a return receipt. Flat & tracked is $15 for 1 to 30 pages, and postcards start at $2. Printing and postage are always included, and sales tax is added where required.
How many pages can I send?
A Print or Certified Mail covers up to 5 pages, folded into a standard envelope. If it runs 6 to 30 pages, a large 9x12 flat envelope is added automatically: $8 more for 6 to 15 pages, $11 more for 16 to 30. Flat & tracked is $15 for 1 to 30 pages, and bigger documents have their own prices. The extra envelope isn't offered when you pay with prepaid prints.
How does flat & tracked work and what does it cost?
Flat & tracked is mailed flat in a rigid mailer, never folded, with a free tracking number, and checked by hand. It's $15 for 1 to 30 pages, $25 for 31 to 50, $45 for 51 to 100 and $85 for 101 to 250, plus 20 cents a page over 250. Pages are counted across the whole order, pages times copies. Color is 5 cents a color page.
Do you mail postcards?
Yes. A 4x6 postcard is $2, a 6x9 is $3 and a 6x11 is $3.50. The front is full color, your message prints on the back in a handwriting-style font, and it's mailed First-Class with postage included. Postcards have no tracking. The price drops from 10 cards, and again from 50.
Mailing and delivery
How long will it take to arrive?
A Print usually arrives within 8 business days of mailing. When your order has a date, it says "Estimated delivery on or before" that day. Certified Mail usually takes about 5 to 7 business days once mailed, because it travels at First-Class speed.
Can I send it by Priority Mail?
Yes, to U.S. addresses and up to 5 pages. Priority Mail is $25. Certified Mail sent Priority Mail is $35, or $38 with a return receipt. It's tracked and usually takes 1 to 3 business days once mailed.
My Print hasn't arrived. What now?
A $3 Print that hasn't arrived within 3 weeks of mailing is mailed once more, free. Write to contact@haveitprinted.com with your order number and we'll mail the new copy. Certified and flat & tracked orders have a tracking number you can follow at haveitprinted.com/track.html.
What return address goes on the envelope?
Your own return address goes on the envelope when you give us one for the order. If you don't, it says Have It Printed c/o your name, with 1308 E Colorado Blvd, #3278, Pasadena, CA 91106.
Tracking
Where is my order?
Open haveitprinted.com/track.html and enter your order number and the email you ordered with. Certified and flat & tracked orders also have a tracking number by email. Want a person? Call (302) 591-7771, Monday to Friday, 9 AM to 6 PM ET.
Where do I find my tracking number?
We email it to you. For flat & tracked it usually arrives within seconds of payment. For Certified it comes once the letter is mailed. You can follow either one at haveitprinted.com/track.html.
Does my Print have tracking?
No. A $3 Print goes First-Class without a tracking number, but we email you the day it's mailed. Postcards have no tracking either. Certified, Priority Mail and flat & tracked orders come with one.
Why does my Certified tracking show nothing yet?
USPS tracking starts showing movement after USPS first scans the envelope, and that can take a day or more after mailing. That's normal and doesn't mean anything is wrong. We email your tracking number once the letter is mailed.
Certified Mail
How do I send Certified Mail online?
Upload your pages, choose Certified Mail and pay $11. We print it, fold it into an envelope and mail it through USPS, then email you the tracking number. For proof of who signed, add a return receipt, $14 in total.
What's the difference between Certified Mail and First-Class?
A First-Class letter is the standard way to mail something, and it's how a $3 Print goes: folded, with no tracking. Certified Mail is a First-Class letter with a USPS tracking number and a record of delivery, so you can show it arrived. Add a return receipt ($14 in total) to see who signed.
Do I get a signed receipt?
Only if you add one. Plain Certified Mail ($11) doesn't include a return receipt. Choose Certified Mail with return receipt ($14) and USPS emails you who signed and when. It's an electronic receipt, not a green card in the mail.
What does Certified Mail prove?
It gives you a USPS record that your letter was mailed, and when it was delivered or when delivery was attempted. Someone at the address signs for it. It doesn't promise a delivery date.
Is Certified Mail faster than a regular letter?
No. Certified is a USPS service added to a First-Class letter, so it travels at First-Class speed: usually about 5 to 7 business days once mailed. It isn't overnight, and it isn't Priority Mail. To get there faster, choose Certified Mail sent Priority Mail.
I have a deadline. Will Certified Mail get there in time?
Certified Mail isn't faster than First-Class, which is usually about 5 to 7 business days once mailed, so mail early and leave extra days. It gives you a USPS record of mailing and delivery, but it doesn't promise a date. If the place you're sending to needs a certain kind of proof by a date, check with them what they accept.
Refunds
Can I change the address after I order?
Orders go to print as soon as they're placed, and we mail exactly to the address you entered, so it can't be changed afterward. If it's wrong, a new order to the right address is the way to fix it.
Can I cancel or get a refund?
Not once you've paid. Orders go to print right away, so we can't pull one back. We do refund in a few limited cases, such as an order we decline to mail. The full policy is at haveitprinted.com/refund.html.
Your files and privacy
What kinds of files can I send?
PDF, Word (.doc or .docx), plain text, and JPG, PNG or GIF images, up to 100 MB per upload. Everything prints on US Letter paper, in black and white unless you choose color.
What happens to my file?
Your file is encrypted when you upload it and while we store it. We never sell it, never use it for ads, and never use it to train AI. It's deleted 90 days after mailing, or sooner if you ask.
Mailing outside the U.S.
Can you mail outside the U.S.?
Yes, as flat & tracked: to Canada and Mexico from $29, and to the United Kingdom, Germany, Australia and Japan from $39, up to 250 pages. Upload your document and choose the country under "Mailing to". A Print, Certified Mail and Priority Mail go to U.S. addresses only.
Lists and business mail
How do I send the same letter to a whole list?
Upload a CSV with your recipients, up to 400 per upload, and write one message with merge tags, like a first name. Each person gets their own printed letter with their name on it, mailed to their own address.
What does mailing a list cost?
Bulk mail merge is $3 a letter, $2.50 each from 10, and $2 each from 50, with printing and postage included. Postcards to a list cost less too: a 4x6 is $1.75 from 10 and $1.50 from 50.
Print Packs and codes
What are Print Packs?
Prepaid prints you use whenever you like: 10 for $28, 50 for $130, 100 for $250, 250 for $575 or 500 for $1,100, which works out to as little as $2.20 each. A flat & tracked mailing of up to 30 pages uses five.
Where do I enter a coupon code?
There's one "Coupon code" box at checkout. Type or paste your code there. Codes don't stack.
Accounts and apps
Do I need an account?
No. You can check out as a guest. An account is optional and keeps things like your Print Packs and saved addresses in one place.
Can I order from Claude?
Yes. Claude can write a letter with you and send it through have it printed. It's for mail to U.S. addresses.
Is there an app?
Yes. There's an app, and there's this site, with the same prices for U.S. mailings.
Talk to us
Who is behind have it printed?
have it printed is an American company that replaces the printer and the trip to the post office. A U.S.-based team answers the phone at (302) 591-7771, Monday to Friday, 9 AM to 6 PM ET.
How do I talk to a person?
Call (302) 591-7771, Monday to Friday, 9 AM to 6 PM ET, or email contact@haveitprinted.com. We're closed weekends. Have your order number handy. The contact page is haveitprinted.com/contact.html.