1. Agreement to Terms

By accessing or using Have It Printed, operated by Have It Printed LLC, at haveitprinted.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Have It Printed provides a professional print-and-mail service. You upload a document or compose a message, pay securely via Stripe, and we print, pack and mail it — at the price shown before you pay.

Upload any document and we print and mail it for you. Flat and tracked orders and Certified letters include a free tracking number; $3 letters come with an email the day they are mailed. You can also order through an AI assistant such as ChatGPT: you pay on our website, and those orders follow these Terms.

3. Payment & Pricing

All payments are processed securely by Stripe, Inc. We do not store your credit card information. Prices are listed in USD and are subject to change without notice. Your order total is displayed before you finalize payment.

By completing a purchase, you authorize Have It Printed to charge the stated amount to your payment method via Stripe.

4. Order Processing & No Cancellation Policy

⚠ Important: Orders are processed immediately upon payment: a First-Class or Certified letter is sent to print, and a flat and tracked order gets its shipping label, as soon as your payment clears. Orders cannot be canceled or modified once payment is confirmed.

Please review your order carefully before submitting. Once an order is placed, the mail piece is committed to the carrier and refunds are not available except as described in our Refund Policy.

5. Acceptable Use

Your use of Have It Printed is governed by our Guidelines (our content policy), which are part of these Terms.

We reserve the right to refuse any order at our discretion, including content we deem inappropriate, illegal, or in violation of these terms. Payment will be refunded if we reject an order before processing.

6. Your Content

You keep ownership of what you send. You give Have It Printed a limited license to store, process, print and mail it solely to fulfill your order. You are responsible for your content and confirm you have the rights to it, as set out in the Guidelines (our content policy).

7. File Uploads & Privacy

Files you upload are encrypted in transit, and the upload links we issue expire after 15 minutes. They are encrypted at rest, in storage only our own systems can reach. Uploads that never reach checkout are deleted automatically within about 6 hours; a paid order's files are deleted automatically about 30 days after delivery (never more than 90 days after payment), or sooner on request. We do not sell or share your file contents with third parties, and we read them only when an order needs a check against our Guidelines (our content policy).

8. Records and Legal Requests

We keep order records as described in our Privacy Policy and Guidelines (our content policy), and will respond to valid legal process and cooperate with law enforcement where our service is misused.

9. Delivery & Carriers

We ship via a postal or parcel carrier. Flat and tracked orders and Certified letters include a free tracking number; $3 letters come with an email the day they are mailed. Delivery time depends on the carrier. Have It Printed is not responsible for carrier delays, lost mail, or delivery failures beyond our control once the mail piece has been accepted by the carrier.

10. Intellectual Property

You retain all rights to content you upload or compose. By submitting content, you grant Have It Printed a limited license to reproduce and mail that content on your behalf for the sole purpose of fulfilling your order.

The Have It Printed name, logo, and website design are proprietary and may not be used without written permission.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. HAVE IT PRINTED DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAVE IT PRINTED'S LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of New Castle County, Delaware.

14. Changes to Terms

We may update these Terms at any time. Continued use of the service after changes constitutes acceptance of the revised Terms. The date at the top of this page reflects the most recent revision.

15. Contact

Questions about these Terms? Contact us at contact@haveitprinted.com.