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Choose Template
Select from hospitality-specific templates designed for hotels, B&Bs, and vacation rentals.
REAL MAIL FOR HOSPITALITY — HANDLED WITH CARE
Guest Communication That Gets Results
98% open rate. Real mail that guests keep. Handled by people who live and breathe mail.
Transform one-time guests into lifelong patrons with personal letters. Choose premium printed ($1) or real pen on paper ($3.99+). Fast service with tracking included.
300+ properties trust us.
From $1/letter. Fast service.
Tracking included. Guaranteed.
Why The Best Properties Use Real Mail
98% open rate compared to 18% for email. 40% increase in repeat bookings. 76% of guests keep letters for over 2 weeks.
Email gets ignored. Bland printed mail gets discarded. Personal real mail gets treasured. Handled by people who understand the power of a handwritten note.
INSTANT DELIVERY
Arrives While The Experience Is Fresh
Letter mails the moment your guest books. Arrives at home within 48 hours - before they even check in. Perfect timing creates maximum anticipation and sets the tone for an exceptional stay.
TWO-TIER OPTIONS
Premium Printed Or Real Pen
Premium Printed ($1/letter): Beautiful fonts that look almost real. Perfect for volume campaigns.
Real Pen & Paper ($3.99+): Actual ink on paper. Real indentations your guests can feel. Premium authenticity.
FAST & RELIABLE
Handled By Mail Experts
Your letters are handled by people who live and breathe mail, stamps, and paper. Fast turnaround. Tracking included. Every letter packaged with care and delivered on time. Direct to guests or bulk shipped to you.
The Problem With Digital Communication
Email thank you notes? 18% open rate. Most go straight to spam.
Printed postcards? Look cheap. Get tossed immediately.
Real mail with actual ink? 98% open rate. Kept for 2+ weeks. Creates emotional connection.
Guests can feel the indentations. They know someone took the time. That personal touch transforms one-time visitors into lifelong patrons.
How It Works
From guest checkout to heartfelt thank you in three simple steps
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Customize Message
Personalize with guest details, stay highlights, and your property's unique touch.
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We Handle The Rest
We print or pen your letters, pack beautifully, and mail with free tracking. Fast turnaround.
Free Guide: Guest Experience Excellence
Learn How To Increase Repeat Bookings 40%
Download our comprehensive guide on creating unforgettable guest experiences through personal touches.
Free Download
Instant Access
Expert Insights
GUEST EXPERIENCE EXCELLENCE
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Create Your Hospitality Thank You Letter
Choose template. Personalize message. See instant preview. No commitment required.
Live Preview
Two Tiers. Two Delivery Options. Total Flexibility.
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Premium Printed
Get Started$1/letter
Beautiful handwriting-style fonts that look almost real. Perfect for high volume campaigns.
100 letters = $100
Free tracking. Available for direct mail or bulk box delivery.
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Real Pen — Direct Mail
Get Started$3.99 - $6.99/letter
Real ink on paper. Actual indentations your guests can feel. Premium authenticity.
We handle everything
We mail directly to your guests. Fast service. Free tracking. Handled with care by people who love mail.
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Real Pen — Bulk Box
Get Started$3.99 - $6.99/letter
Real ink on paper. Actual indentations your guests can feel. Premium authenticity.
Maximum flexibility
100 letters shipped to you in a box. You mail as needed. Free tracking on bulk shipment.
Frequently Asked Questions
What's the difference between Premium Printed and Real Pen?
Premium Printed ($1/letter): Beautiful handwriting-style fonts that look almost real. Printed with care on premium paper. Perfect for volume campaigns.
Real Pen ($3.99-$6.99): Real ink on paper with actual indentations guests can feel. Premium authenticity. Each letter is unique with slight natural variations.
How fast will my letters be ready?
Lightning fast. Once you place your order, your letters are handled by our team of mail experts who work quickly and carefully. Most orders ship within 24-48 hours. You get a tracking number immediately. We integrate with major PMS systems (Opera, Mews, Cloudbeds, 40+ others) for seamless ordering.
Can I customize messages per guest?
Absolutely. Use our templates or write custom messages. Add guest names, booking details, special occasions, personal touches. Unlimited customization options. Every letter can be completely unique.
Do you integrate with my PMS?
Yes. We integrate with Opera, Mews, Cloudbeds, Guesty, Hostaway, and 40+ other PMS systems. Orders can trigger automatically on booking confirmation. Or order manually whenever you want.
Should I choose Direct Mail or Bulk Box?
Direct Mail: We mail to guests automatically. Best for automated campaigns. PMS integration. Zero staff time.
Bulk Box: We ship 100 letters to you in a box. You mail as needed. Best for selective sending or testing.
Both options available for Premium Printed and Real Pen tiers.
What if I need help or have questions?
We're here for you! Email us, call us, or fill out the contact form at the bottom of this page. Real people who love mail answer every message. Usually within a few hours.
Is there a minimum order?
No minimum! Order 1 letter or 1,000. We work with independent B&Bs and large hotel groups alike. Every property deserves the ability to create personal guest connections.
Updated regularly with accurate information
Zero Risk. 100% Money-Back Guarantee.
Not thrilled with your letters? Full refund. No questions asked. We believe in the power of real mail to create guest connections. If you're not satisfied, you don't pay.
Real Results From Real Properties
The Sunset Inn, Portland
40% increase in repeat bookings within 6 months. "Our guests kept the letters on their refrigerators. They'd call us directly for their next visit instead of using booking sites. Saved us thousands in commission fees."
Mountain View Lodge, Colorado
300% more positive TripAdvisor reviews mentioning personal touches. "The handwritten letters became our signature. Guests would tell their friends about them before they even mentioned the mountain views."
Coastal B&B Network, California
34% increase in direct bookings across 12 properties. "We tested with one property. Results were so good we rolled it out to all locations within a month. Our occupancy rates are up across the board."
Our Accessibility Mission
We believe everyone deserves authentic communication. Free services for hospitality professionals who have lost the ability to write with their own hand. Restoring connection, dignity, and voice - one letter at a time.
WE LOVE MAIL
From collecting vintage stamps to the thrill of a letter addressed to you, we believe there's still something special about mail. Whether you're a hospitality professional, a busy property manager, or just someone who wants to create memorable guest experiences — we're here to help make sending personal real mail as easy as sending an email.